Often, postal services struggle due to undeliverable letters. Here are some potential solutions:
1. Long-term subscription solution
Use the Hamcq card set's proxy receiving service to get an extremely stable and reliable receiving experience.
2、Various attempted solutions
Step 1: Go to the nearest post office (How to tell if it's a post office or just a postal savings bank: look for a mailbox at the entrance, and check if the sign says "post office" and "post office"). Send yourself a registered letter. Use the tracking information to find your designated delivery person and collection/delivery department.
Step 2: Call the delivery person/collection department and negotiate where to place the regular mail (if there is a mailbox in the lobby, use it; if not, ask if you can install one yourself and then deliver all mail through it; if the community gatekeeper is strict, ask if you can put it in the supermarket or property management office) (According to postal standard regulations, regular mail cannot be delivered to the building! Therefore, do not request the delivery person to go upstairs or install a mailbox on the building). (If the delivery person doesn't know what regular mail is: 7-digit white barcode or unmarked letters)
Step 3: Send a standard letter to your address to test if you can receive it normally. In most cases, this will solve the problem. However, if there are any special circumstances (such as claims that the letter cannot be delivered or when two delivery departments pass the responsibility back and forth), please refer to the solutions below:
Step 4: Dial 11185 and speak to a human operator. Explain that you are unable to receive regular mail at your address (make sure to tell the operator your address clearly) and that you have already contacted both the postal worker and the delivery department without success.
Step 5: If you are still unable to resolve this at this point, please: Send 5-10 plain letters to different post offices in the city, with your address as the recipient. It is preferable if you receive the letter barcodes, but it is not essential. Record the date/quantity/post office where you sent the letters. Be patient and wait for two days. Then, send a registered letter to the local postal authority (refer to the following format), remembering to take a photo and keep the receipt. Write "Application for Fulfilling Legal Responsibilities" in the lower left corner of the envelope (you can usually find the address of the local postal authority in the official information guide on their website) and attach your ID, both sides, with your signature and fingerprint (the post office typically has a red stamp that you can use when sending).
At this point, we should probably wait for about two days.In the above cases, branch secretaries and managers from the uniform department and parcel/delivery stations, along with delivery personnel, went door-to-door to apologize, bringing small gifts and the approximately 20 undelivered letters.If the matter can be resolved, it's best to write a letter withdrawing the lawsuit and providing an explanation to China Post, as they tend to impose heavy fines on such cases. It would also be better if they weren't fined.
Note: Able to receive domestic regular mail, but not international regular mail.
Please refer to the Universal Postal Union'sExample of translating a Chinese address to EnglishVerify that your English address translation and format are correct, and say hello to the mail carrier before sending it. This should ensure normal delivery; international regular mail takes a long time, and local exchanges may take up to three months, so patience is required.
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