BD3QCY This is for checking and repairing communication equipment and lines. If you have a TV problem, you'll need to contact the technicians in your area. Would you be able to check it out? I'm with China Telecom, so you can first find out which provider your home broadband uses. Is it China Telecom? Yes, then the technicians in that area are all temporary workers. My system can't access them, but you can use the China Telecom app or call 10000 customer service. If you need help, I can show you how to use it...