[upl-image-preview url=https://storage.hamcq.cn/2024-11-20/1732074212-19944-img-v3-02gq-25737b64-b766-41d4-8495-5b5b9ff54c8g.jpg] [upl-image-preview url=https://storage.hamcq.cn/2024-11-20/1732074222-286411-img-v3-02gq-cafc3c91-783e-49fc-8cb9-339c9a0b953g.jpg] 求助，泉盛 uvk5 用写频线连接，软件也是官网下载的 uvk5 版本，试了几台电脑，都连接不上。大佬们有遇到过这样的问题么？怎么解决的？

使劲插，插不坏的，我之前也是这样，然后发现是没插到位

1：手台接线处确认是否插到底了，用点力摁坏不了。 2：写频软件里的设置-串口设置里面挨个点过去试。

我之前差点就换货了，直到用力一摁写频线才发现这么紧

看到这个问题我就笑了，发一个前天我跟客服的对话。[upl-image-preview url=https://storage.hamcq.cn/2024-11-20/1732079748-712122-img-20241120-131530.jpg]

@"BG2GVP"#p41914 已经按不动了，还是这样，而且机子上也有连接的显示，但是还是连接不上

@"BG5EGC"#p41916 按了，机子上右上角也显示连接了，还是这样

@"twoha"#p41933 我已经按不动了，但还是连接不了，机子上也有连接显示，还是不行

@"BG5VLI"#p41917 都这么说，我试了，已经按到底了

赶明儿我也试试，弄到现在升级没有升过，三千五的电池倒是弄好了！

@"UmenShiro"#p41953 请问下电池怎么搞的啊

Failed to establish radio connection.

BI9BWT

Help, I'm having trouble connecting my QuanSheng UVK5 using a voice radio cable. I've also downloaded the official UVK5 software from the website. I've tried connecting it to several computers, but none of them work. Have any experienced users encountered this issue before? How did you resolve it?

BG2GVP

I tried to insert it forcefully, but it wouldn't come out. I had a similar experience before, and then I realized that I hadn't inserted it properly.

BI9BWT

BG2GVP It's no longer responding, and it still shows a connection status on the device itself, but I can't connect to it.

BG5EGC

1: Ensure that the wires at the hand-held radio connection are securely inserted and firmly in place.
2: In the frequency software settings, try clicking through each of the serial port settings individually.

BI9BWT

BG5EGC I pressed it, and the connection status also appeared in the upper right corner of the device, and it's still showing that.

BG5VLI

I almost exchanged it, but when I pressed on the frequency line with force, I realized how tight it was.

BI9BWT

BG5VLI They all said so, and I tried it; it's now securely in place.

twoha

When I saw this problem, I couldn't help but laugh. Here's a conversation I had with customer service the day before yesterday.

BI9BWT

twoha I've tried everything, but I still can't connect. There's a connection indicator on the device itself, but it's not working either.

UmenShiro

I'll try it out myself tomorrow too. So far, I haven't been able to upgrade anything, but I have successfully set up the 3500mAh battery!

twoha

UmenShiro Could you please tell me how to handle the battery?

godfreyren

Just use the web version and see if it can recognize it.

BI9BWT

godfreyren I also tried the web version, but it didn't work either. I bought another line and will try again once it arrives.

BH5UNT

Previously, someone mentioned that a newer version of the CH340 driver had issues under Windows 10/11 and required uninstalling an earlier version. However, I haven't experienced this issue on my Windows 11 laptop. Have you checked the COM port number in the CPS software (Settings -> Serial Port Settings -> ensuring that the selected COM* matches what is listed in Device Manager)?

(The issue of not being able to press down on the K button was also very realistic, and I struggled for half an hour before realizing that I didn't have enough strength.)

BI9BWT

BH5UNT I saw online that Windows 11 no longer requires drivers, but I still installed one. The write-speed software for UVK6 includes a driver, and I'm using that one. The ".com" domain is correct. K is now securely in place.😥Okay, I'll go back and try using an earlier version of the driver.

BG4LZP

The serial port might be misconfigured; please check Device Manager.

BI9BWT

BG4LZP 😥Just one, it can't be wrong, right?

BH3PTS

The UVK5 requires a specific type of antenna cable, and the ch340c version without a crystal oscillator cannot be used. The ch340g version with a crystal oscillator can be used.

BI9BWT

BH3PTS Let's try it out tonight.

BG4LZP

BI9BWT 打开看看有很多串口，现在不知道你这个连接的哪个串口。

BG5VQE

It seems that everything is working correctly, including the CH340 serial port, which is recognized. It appears to be an issue with the driver version, as mentioned earlier. I am using Windows 10 and have not encountered any problems.

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