They said there were no scratches when I received it, but upon closer inspection, there were many. They claimed to have tested the device, but offered a return, however, they refused to process the return once I came back. They didn't take any protective measures during shipping, as if it wasn't their own product. Since I could still request full compensation from SF Express, they eventually stopped communicating with me altogether, refusing to answer calls and blocking my number. I don't understand what these people are thinking. Now the device is unusable and broken.
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